Online orders are usually shipped within 2 business days.
Every single Nine Thirty clothing piece goes through stringent quality checks. However, any purchase is also returned if unused, unwashed and undamaged. We are happy to supply an exchange or store credit. the value of return or exchange will be borne by us.
We accept returns within 15 days. Nine Thirty team holds the proper to not accept returns just in case the merchandise is employed or damaged by the customer.
We have a 14-day return policy, which suggests you’ve got 14 days after receiving your item to request a return.
To be eligible for a return, your item must be within the same condition that you just received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you’ll contact us on phone: +91 8075098485, +91 484 4030315. If your return is accepted we’ll send you a return shipping label, still as instructions on how and where to send your package. Items sent back to us without first requesting a return won’t be accepted.
You can always contact us for any return question on phone/whatsapp: +91 8075098485, +91 484 4030315
Damages and issues
Please inspect your order upon reception and call us immediately if the item is flawed, damaged or if you receive the incorrect item, in order that we are able to evaluate the difficulty and make it right. Exceptions/non-returnable items Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to make sure you get what you would like is to return the item you have got, and once the return is accepted, we are going to send you the new item.
Refunds
We will notify you once we’ve received and inspected your return, and allow you to know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please commit it to memory and it can take it slow for your bank or mastercard company to process and post the refund too.